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How do I verify my email address?
Updated over 11 months ago

This article was updated for Tax Year 2023, last edited on January 12th, 2024.

To keep your information secure, april will need to verify that you have access to your email address before you can fully log in. Our system will generate a six digit code and send it to your email address.

  1. Enter the verification code you received via email.

    Note: if you have difficulty locating the verification code email in your inbox, be sure to check your spam folder as well for emails from [email protected]. All verification codes will expire after a few minutes. You can have another code sent to you by clicking Resend code.

  2. Click Continue.

Troubleshooting

I entered the wrong verification code and now my account is locked.

If you enter the wrong verification code several times, your april account will be temporarily locked. This may happen due to misreading or mistyping the code you received in your email, so make sure you’re looking at the correct code and entering it carefully once your account unlocks.

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