Which addresses does april email from?
Real april emails come from one of two domains:
getapril.com, for example [email protected] for verification codes and return updates, or [email protected]
mail.getapril.com, for example [email protected] for calendar invites
The sender name may include your app's name, like "Your App via april". Check the address after the name: it should end in @getapril.com or @mail.getapril.com.
Important: A look-alike address isn't april. Watch for extra words or letters, like "getapril-support.com" or "getaprll.com".
Which links are safe?
Links in april emails go to getapril.com web addresses, like tax.getapril.com , help.getapril.com or directly into the partner application hosting april. Before you select a link, hover over it or press and hold it to check the address.
To be safe, you can always open april from your partner app instead of selecting a link.
What will april never ask for?
april will never ask you, by email, chat or phone, for:
Your april password
A verification code we emailed you
Your bank login or card details
Payment through a link in an email to "release" or "speed up" a refund
The only time april asks for your Social Security number and other tax details is inside april, while you answer questions.
What should I do with a suspicious message?
Don't select links, open attachments or reply.
Open april from your partner app and check Tax home for anything you need to do.
Forward the message to [email protected], then delete it.
If you entered your password or a code, select Get help in april right away.
Key takeaway
Real april emails come from @getapril.com or @*.getapril.com and link only to getapril.com addresses. april never sends texts and never asks for your password or codes. Forward anything suspicious to [email protected].
This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.
Any third-party links are provided for informational purposes only. The third parties and their sites are not endorsed by April and April is not responsible for, and has no control over, their content, privacy policies, or terms of service.