Why did I get this rejection?
The IRS checks that the date of birth for the primary taxpayer on your return matches what’s on file with the Social Security Administration.
This rejection means the date of birth entered on your return doesn’t match IRS records. In most cases, this happens because the information the IRS receives from the Social Security Administration is incorrect or outdated.
How to fix the rejection
There are a few steps you can take to get this resolved. Start with the checks below, then resubmit your return in april once everything’s updated.
Double-check the date of birth on your return
Start by confirming the date of birth you entered.
Compare the date on your return to an official document
Use a Social Security card, birth certificate, passport, or government-issued ID
Make sure the month, day, and year are entered correctly
Even a small typo can cause a rejection.
Correct the information and resubmit
If you find an error:
Update the date of birth in april
Save your changes
Resubmit your return electronically
If the mismatch was due to a data entry error, e-file should work once it’s corrected.
If the date of birth is correct but the rejection continues
If the date of birth on your return matches your official documents, the issue is likely with Social Security Administration records.
In this case:
Contact the Social Security Administration (SSA) to verify your records
Call 800-772-1213 or visit ssa.gov to find a local office
Ask when the update will be shared with the IRS
Updates can take four to six weeks to process and reach the IRS system.
If you need to file before the issue is fixed
If correcting Social Security records will take time and you’re close to the filing deadline:
Print your tax return
Sign and date it
Mail it to the IRS using paper filing instructions
Paper filing allows your return to be processed even if e-file isn’t available.
Preventing this issue in the future
To avoid this rejection next year:
Make sure your date of birth is correct with the Social Security Administration
Keep your information consistent across all official records
The IRS relies on SSA data for identity verification.
This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.
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