Why did I get this rejection?
The IRS checks that the employer name and Employer Identification Number (EIN) on your Form W-2 match what’s in their e-file database.
This rejection means the employer information entered on your return doesn’t match IRS records. This can happen because of a typo, an incorrect W-2, or a difference between how your employer’s name appears on the W-2 and how it’s listed with the IRS.
How to fix the rejection
There are a few things you can check to get this sorted. Start with the steps below, then update and resubmit your return in april:
Compare your return to your Form W-2
Start by reviewing the W-2 you received from your employer.
Enter the nine-digit EIN exactly as shown in Box b on your W-2
Include the hyphen if it appears on the form
Enter the employer name exactly as printed in Box c, including spelling and punctuation
Even small differences can cause a rejection.
Correct any entry errors and resubmit
If you find a typo or mismatch:
Update the employer name or EIN in april
Save your changes
Resubmit your return electronically
If the issue was a data entry error, e-file should work once it’s corrected.
If your W-2 matches but the rejection continues
If the information on your return matches your W-2 exactly, the issue may be with the W-2 itself or with IRS records.
Your next step is to contact your employer.
Reach out to your employer’s payroll or human resources department
Ask them to confirm their correct EIN and legal business name
Request a corrected Form W-2 (Form W-2c) if something is wrong
If you can’t get a corrected W-2
If your employer can’t provide a corrected W-2, the IRS allows a substitute form in some situations.
You may be able to file using Form 4852, a substitute for Form W-2
This form explains the issue to the IRS and reports your wages and withholding
When e-file isn’t an option
If the employer information still doesn’t match IRS records:
The IRS won’t accept the return electronically
You’ll need to print and mail your tax return
To file by mail:
Print your completed return
Sign and date it
Attach copies of your W-2s
Mail it to the IRS using paper filing instructions
Paper filing takes longer, but it allows your return to be processed when e-file isn’t available.
Summary checklist
Confirm the employer name and EIN match your W-2 exactly
Correct any entry errors and resubmit
Contact your employer if the W-2 may be incorrect
Request a corrected W-2 or use Form 4852 if needed
File by mail if the mismatch can’t be resolved
This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.
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