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What if I lost my Identity Protection PIN?

Explains what to do if you lost your IRS Identity Protection PIN (IP PIN), including how to retrieve it online, contact the IRS for help, or file by mail if you can’t get it in time.

Updated today

If the IRS issued you an Identity Protection PIN (IP PIN) and you can’t find it, don’t worry. You have a few ways to retrieve it so you can file your tax return.


Try your IRS online account first

The fastest way to get your current IP PIN is through your IRS online account.

  • Log in to your account on the IRS website

  • Your current-year IP PIN will be listed there

If you don’t have an account yet, you’ll need to create one and verify your identity.


Call the IRS if you can’t access it online

If you’re unable to retrieve your IP PIN online, you can call the IRS at 800-908-4490.

  • Be ready to verify your identity

  • An IRS representative can help reissue your IP PIN

This option is helpful if you can’t log in or don’t have access to your IRS account.


What if I can’t get my IP PIN before filing?

If it’s after October 14 and you haven’t filed your current or prior-year tax return, the IRS recommends:

  • Filing a paper return without your IP PIN

  • The IRS will review your return to verify your identity

This extra step can delay your refund, but it allows your return to be processed securely.


Important reminders

  • Your IP PIN is six digits

  • It changes every year

  • You must use the current-year IP PIN to e-file successfully

  • If the IRS issued you an IP PIN, you can’t opt out of using it


Key takeaway

If you lose your IP PIN, you can usually retrieve it online or by calling the IRS. If you can’t get it in time, filing a paper return is still an option—even though it may take longer to process.

If you want more background, see What’s an IRS Identity Protection PIN (IP PIN)?

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