If you need help with your taxes, you may need to contact the Internal Revenue Service (IRS). The IRS can answer questions about your tax return, payments, or account details. This article explains the best ways to contact the IRS and what resources are available to help you.
Call the IRS
You can call the IRS for personal tax help at 1-800-829-1040.
Hours: Monday through Friday, 7 a.m. to 7 p.m. local time.
Best time to call: Avoid peak hours during tax season (February–April) to reduce wait times.
What to have ready: Your Social Security number and any relevant tax documents.
Calling the IRS is helpful if you need to speak directly with a representative about your individual tax return, refund, or payment plan.
Visit a local IRS office
You can visit a nearby Taxpayer Assistance Center (TAC) for in-person help.
To make an appointment: Call 844-545-5640.
Before your visit: Check office hours and services offered.
Note: TACs are closed on federal holidays.
Use the IRS Office Locator on irs.gov to find the nearest location and confirm what services are available.
Use IRS online tools
The IRS website offers self-service tools that are available 24/7. These tools can help you get answers faster without waiting on hold.
Access Your Online Account
View your account balance, payment history, and tax records. New users must verify their identity with a photo ID.
Where’s My Refund?
Track your refund status:
Updates are available 24 hours after e-filing your current-year return.
For prior-year e-filings, check after 3–4 days.
For paper returns, allow up to 4 weeks.
Make a Payment
Pay your taxes in full or set up an installment agreement. Remember, interest and penalties continue until your full balance is paid.
Get Your Tax Transcript
View or download your past returns, wage and income statements, or verification of non-filing letters. Transcripts are available online or by mail.
Where’s My Amended Return?
Check the status of your Form 1040-X about 3 weeks after mailing. Most amended returns process within 8–12 weeks, but it can take up to 16 weeks. You can track the current year and the past three years.
Interactive Tax Assistant
Find quick answers to common tax questions. This tool uses your input to guide you through possible answers—no personal data is stored or shared.
Need more help?
You can explore all contact options and online tools at irs.gov/help.
If you still can’t find what you need, call the IRS at 1-800-829-1040 for personalized assistance.
This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.
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