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april Tax Filing FAQs
april Tax Filing FAQs

Common questions about april's tax filing services.

Updated over a week ago

This article was updated for Tax Year 2023, last edited on January 12, 2024.

Tax Filing Coverage

How can I file with april?

april is available through third-party partners such as fintech and payroll companies, investment platforms, and other financial services companies.

What type of tax filing services does april provide?

Tax filing services. april Filer is an e-filing product designed to help you in self-preparing and e-filing your federal and state tax returns.

In states where april’s self-prepare e-file product is not yet offered, taxpayers have the option to file with april Assist: a service where a tax preparer will review information you have provided in the interview flow, ask you additional questions, gather additional documentation, and then prepare and e-file your return(s) for you.

Both offerings utilize dynamic interview flows and cover many common tax situations. Together, these offerings support filing federal and state income taxes for all 50 states and Washington DC and are typically only available during the tax-filing season.

april is an authorized IRS e-file provider, helping customers to prepare and file their tax returns. To determine if april’s tax filing services are a good fit for you this year, see here for coverage details and other important legal information.

Which tax situations does april support?

april’s filing services cover many common US resident tax situations, including standard credits and deductions for employees, independent contractors, gig workers, families, and more. You can find information regarding our supported coverage here.

Filing Cost

How much does filing with april cost?

The fees for filing are determined by the partner that connected you to april, such as your investment platform or payroll provider.

Guarantees

Does april guarantee the accuracy of my return or a maximum refund?

If you find an error in the tax preparation that entitles you to a larger refund (or smaller liability), we will refund any fees you paid us to use our service to prepare that return and you may use our service to amend your return at no additional charge. To qualify, the larger refund or smaller tax liability must not be due to differences or inaccuracies in data supplied by you, your choice not to claim a deduction or credit, positions taken on your return that are contrary to law, or changes in federal or state tax laws.

If our tax preparation software makes a mathematical error that results in your payment of a penalty and/or interest to the IRS that you would otherwise not have been required to pay, april will reimburse you up to a maximum of $10,000.

Does april provide audit support?

If you receive an audit letter from the IRS or a state tax authority in connection with an accepted tax return filed through april, we will provide you with informational assistance, such as responses to frequently asked questions or links to resources on the IRS’s or other tax authority’s website. april will not represent you before the relevant tax authority or provide legal advice.

Security and Compliance

Is my data secure with april?

april uses state-of-the-art cybersecurity and follows data protection standards required by the IRS.

This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.

Any third-party links are provided for informational purposes only. The third parties and their sites are not endorsed by April and April is not responsible for, and has no control over, their content, privacy policies, or terms of service.

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