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april FAQs

Frequently asked questions about april, the company.

Updated over a week ago

This article was updated for Tax Year 2024, last edited on January 13th, 2024.

How can I file with april?

april is an authorized IRS tax-filing service available through third-party partners such as fintech and payroll companies, investment platforms, and other financial services companies.

What types of tax-filing services does april provide?

April offers two types of tax-filing services:

april Filer: Filer is an e-filing product designed to help you prepare and e-file your federal and state tax returns on your own.

april Pro: This service connects you with a tax preparer through certain third-party partners or if april e-filing isn’t available in your state for the tax year. Your preparer will review the information you provided, ask questions, gather documents, then prepare and e-file your return(s) for you.

Both options use easy, step-by-step questions that cover many common tax situations. They support federal and state taxes in all 50 states—and Washington, DC—during tax season.

april Estimator. Estimator is a tool to help you forecast your potential federal refund and federal taxes. It is best suited for individuals who earn the majority of their income domestically through a direct employee relationship (i.e., Form W-2) or as an independent contractor (i.e. Form 1099). This product is available year-round and can be used multiple times throughout the tax year whenever there’s a life event that could impact taxes owed (such as a marriage/divorce, a change in employment or income, etc). For coverage details and other important legal information about Estimator, you can read more here.

april Optimizer. Like Estimator, Optimizer includes an interview process to help you forecast your potential federal refund and federal taxes. However, it also allows you to see how adjusting your paycheck withholding (based on your federal estimate) can impact your paychecks and tax planning. Optimizer then allows you to easily act on these choices, adjusting the values for an IRS Form W-4 based on these decisions. Like Estimator, Optimizer is available year-round and can be used multiple times throughout the tax year, such as whenever there’s a life event that could impact taxes owed. For coverage details and other important legal information about Optimizer, you can read more here.

Which tax situations does april support?

april covers many common tax situations for US residents, including:

  • Standard credits and deductions for employees

  • Independent contractors

  • Gig workers

  • Families and more…

Learn more about the tax situations april covers here.

Filing Cost

How much does it cost to file with april?

Your filing fees are set by the partner that connected you to april, like your investment platform or payroll provider.

Guarantees

Does april guarantee the accuracy of my return or a maximum refund?

If you find a mistake in your tax prep that entitles you to a bigger refund or smaller tax bill, we’ll refund any fees you paid to use our service to prepare your taxes. You’ll also be able to use april Pro to amend your return at no extra cost.

To qualify, the larger refund or smaller tax bill can’t be due to:

  • Incorrect information you provided

  • Your decision not to claim a credit or deduction

  • Anything illegal on your return

  • Changes in federal or state tax laws

If our tax preparation software makes a mathematical error that causes you to owe IRS penalties or interest that you wouldn’t have been required to pay otherwise, april will reimburse you up to a maximum of $10,000.

Does april provide audit support?

If you receive an audit letter about a return filed through april, we’ll provide helpful info like FAQs or links to resources on the IRS or other tax authorities’ websites. However, we won’t represent you or give legal advice.

Security and Compliance

Is my data secure with april?

april uses state-of-the-art cybersecurity and follows data protection standards required by the IRS.

This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.

Any third-party links are provided for informational purposes only. The third parties and their sites are not endorsed by April and April is not responsible for, and has no control over, their content, privacy policies, or terms of service.

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