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What's april Pro?

Explains what april Pro is, how the full-service tax preparation process works, who the credentialed Tax Pros are, and what security and guarantees are included.

Updated over a week ago

april Pro is a full-service tax preparation service. With april Pro, you don’t prepare your own return—a credentialed Tax Pro does the work for you. You simply provide your documents and information, and your Tax Pro takes it from there.


Who are the Tax Pros?

All april Pro Tax Professionals are:

  • U.S. based credentialed tax professionals

  • Have a minimum of 5 years of tax preparation experience

  • Either a Certified Public Accountant (CPA) or an IRS Enrolled Agent (the highest credential the IRS issues to tax professionals)


How april Pro works

april Pro is designed to keep things simple—you share your information, and a credentialed Tax Pro handles the rest. Whether your return is straightforward or more complex, they’ve got it covered.

Here’s how the process works:

  • Answer a few questions and upload your documents
    Share details about your tax situation and upload your documents to a secure document hub. Your Tax Pro uses this information to prepare your return.

  • Get matched with a credentialed Tax Pro
    You’ll be matched with a Tax Pro based on your tax situation, the expertise needed, and availability—so you get the right support.

  • Let your Tax Pro take it from there
    Your Tax Pro reviews your information, prepares your federal and state returns, asks clarifying questions if needed, and stays in touch along the way.

  • Communicate with your Tax Pro
    Connect with your Tax Pro through an optional kick-off call, secure messaging, and email to review your return, ask questions, and align on next steps.

  • Review and sign your return
    Review your completed return, ask any final questions, and sign electronically when you’re ready.

  • Your Tax Pro files your return
    Your Tax Pro submits your return to the IRS and state and stays available until it’s accepted.


Is my data secure with april Pro?

Yes. april follows IRS-required security and data protection standards to keep your information safe throughout the filing process.


april’s guarantees

Maximum Refund Guarantee
If you find an error in the tax preparation that entitles you to a larger refund (or smaller liability), april will refund any fees you paid to prepare that return. You can also use the service to amend your return at no additional charge.*

*To qualify, the larger refund or smaller tax liability must not be due to inaccurate or incomplete information you provided, a choice not to claim a deduction or credit, positions taken that are contrary to law, or changes in federal or state tax laws.


100% Accuracy Guarantee
If april’s tax preparation software makes a mathematical error that results in a penalty and/or interest you wouldn’t otherwise owe, april will reimburse you up to $10,000.


Audit assistance
If you receive an audit letter from the IRS or a state tax authority for a return filed through april Pro, april will provide informational assistance, such as answers to frequently asked questions or links to official resources.

Note: april does not represent you before a tax authority or provide legal advice during an audit.


This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.

Any third-party links are provided for informational purposes only. The third parties and their sites are not endorsed by April and April is not responsible for, and has no control over, their content, privacy policies, or terms of service.

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