What’s the Maximum Refund Guarantee?
april’s Maximum Refund Guarantee means you won’t pay for a mistake made by april’s tax preparation.
If you find an error in how april prepared your return that results in:
• a larger refund, or
• a smaller tax liability
april will:
• refund any fees you paid to use the service for that return, and
• let you amend your return using april at no additional cost
This applies when the difference comes from an error in april’s preparation, rather than changes or choices you made during filing.
When doesn’t the Maximum Refund Guarantee apply?
The guarantee doesn’t apply if the change is due to:
• incorrect or incomplete information you provided
• choosing not to claim a deduction or credit
• positions taken on your return that go against tax law
• changes in federal or state tax laws after filing
What’s the Accuracy Guarantee?
The Accuracy Guarantee covers penalties and interest caused by calculation errors in april’s software.
If april makes a math error that causes you to owe IRS penalties or interest you otherwise wouldn’t have owed, april will reimburse you for those charges—up to $10,000.
What the Accuracy Guarantee covers
• IRS penalties caused by calculation errors
• IRS interest tied to those penalties
• Errors made by april’s tax preparation software
It doesn’t cover penalties or interest caused by incorrect information entered by you or by tax law changes.
Key takeaway
april’s guarantees are designed to protect you from preparation and calculation errors—not from incorrect info or tax law changes. If april makes a mistake, you won’t be stuck paying for it.|
If you think a guarantee may apply to your return, reach out to april Support for next steps.
This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.
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