You may need to contact your state tax agency for things like checking a state refund, amending a state return, making a payment, or asking questions about state tax rules.
Each state manages its own taxes, so contact methods and requirements vary. Some states don’t collect state income tax at all—if you live and earned income in one of those states, you generally don’t need to file a state return.
When should I contact my state?
Common reasons to reach out include:
Checking the status of a state tax refund
Filing or tracking a state amended return
Making or correcting a state tax payment
Asking questions about residency, income sourcing, or credits
Once your state return is filed, your state tax agency—not april—controls processing and refund timing.
How can I contact my state tax agency?
Most states offer several ways to get help, including:
Phone support – Taxpayer assistance numbers listed on the state’s official website
Online portals – Access accounts, send secure messages, make payments, or track refunds
Mail – Designated mailing addresses for forms and correspondence
In-person services – Some states offer local offices or appointment-based help
You can usually find these options under the “Contact,” “Help,” or “Taxpayer Assistance” sections of your state’s Department of Revenue website.
Where can I find my state’s contact information?
Below is a list of links to each state’s Department of Revenue or tax agency website.
Helpful tips before contacting your state
Have your tax return, Social Security number or ITIN, and refund amount ready
Use only official state websites and phone numbers
Expect longer wait times during peak filing season
Key takeaway
State tax questions must be handled directly by your state’s tax agency. Each state sets its own rules and contact methods, so using official Department of Revenue websites is the fastest and safest way to get help.
This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.
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