Why do I need to remove the password?
To upload a PDF in april, the file can’t be password protected. If a document has a password, you’ll need to remove it before uploading.
How to remove a password from a PDF using Adobe Acrobat
If you know the password, you can remove it in Adobe Acrobat:
Open Adobe Acrobat on your computer
Open the password-protected PDF
Select File → Open
Choose the PDF you want to unlock
Enter the password when prompted
Remove the password
Select File → Properties
Open the Security tab
Under Security Method, choose No Security
Enter the password again to confirm
Save the file
Select File → Save or Save As
Once saved, the PDF will no longer be password protected and can be uploaded to april.
What if I don’t have the password?
If you don’t have the password, you won’t be able to remove it.
Your best option is to contact the person or organization that provided the document and ask for an unlocked copy.
Key takeaway
april can only accept PDFs that aren’t password protected. If you know the password, you can remove it using Adobe Acrobat. If not, you’ll need to request an unlocked version of the file before uploading.
This content is provided for informational purposes only and should not be construed as tax, legal, financial, accounting, or other advice. Rules and regulations vary by location and are subject to change, so please consult with an expert if you need advice specific to you.
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